The University of Michigan – Ann Arbor hosts over 8,000 international students from over 120 different countries. The International Student and Scholar Services (ISSS) team serves as a key resource to the University’s community of international students, scholars, and their families. We provide professional expertise and support to international students from the time of admission to beyond graduation. The ISSS team is the University's main point of contact for all F-1 and J-1 student issues, and serves as the liaison with all relevant governmental agencies related to international students.
- How To Submit Requests/Documents
- M-Passport - Most requests can be submitted through the M-Passport portal. Login to M-Passport, click on Requests, choose the appropriate request, and follow the instructions. Remember to click "submit" in order to submit the request.
- In Person - Requests that cannot be submitted through the M-Passport portal may be submitted in person during our open office hours (Monday through Friday from 8:30am to 12:00pm and from 1:00pm to 4:30pm).
- How To Receive Documents
- M-Passport - Most documents can be retrieved through the M-Passport portal. Once your request is fully processed and completed, you will be able to download your new documents. Please monitor your requests page so you know when your request has been processed and your documents are available for download.
- For requests that cannot be submitted and retrieved through M-Passport, or for J-1 student/scholar request that require original ink signatures, you may pick up forms in person.
- In Person - You may pick up forms in person during our open office hours (Monday through Friday from 8:30am to 12:00pm and from 1:00pm to 4:30pm).
How to Request Support
By Virtual Drop-In (Recommended) – We are hosting virtual “drop-in” advising sessions for students who have quick questions. Drop-in advising hours will not be available when the office is closed, such as on holidays. You may join the “drop-in” advising session by clicking "Join Now" button below.
*To avoid long wait times, please join on Tuesday or Thursday mornings or 1 hour after drop-ins start.
- Monday: 1pm - 3pm
- Tuesday: 10am - 12pm
- Wednesday: 1pm - 3pm
- Thursday: 10am - 12pm
- Friday: 1pm - 3pm **The drop-in hours will be 1:30pm - 3pm on Friday, May 9, 2025.
By Email – You may email any questions for International Student and Scholar Services to [email protected].
By Appointment – If you have many questions, or your situation is complicated, then you may schedule an appointment with an International Student and Scholar advisor. Appointments may be virtual, via phone, or in-person.
