U-M Health Insurance Office Hours

How to Reach the International Center’s Health Insurance Advisor

  • By Email: Most requests and questions can be handled by email: ihi@umich.edu, and you can also refer to the forms and information on our website for some common questions and requests.
  • M-Passport: Optional Practical Training students receiving health insurance from their OPT employer should use the M-Passport > Requests > International Health Insurance (IHI) Waiver Request – OPT
  • By Phone: You can call 734-647-2303 and leave a message and the Insurance Advisor will return your call. You can also request a phone appointment by emailing ihi@umich.edu.
  • By Virtual Drop-In: The Insurance Office offers virtual “drop-in” advising sessions for students who have quick questions related to their insurance. Drop-in advising hours will not be available when the office is closed, such as on holidays. You may join the “drop-in” advising session by clicking here.
    • Monday: 10am - 11am and 2pm - 3pm
    • Thursday: 10am - 11am and 2pm - 3pm