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Tax Assistance and Software

GLACIER Tax Prep Tax Assistance

GLACIER Tax Prep, which is tax software for nonresidents, has several options for tax assistance, including FAQs, tutorial videos, information about virtual sessions with tax professionals (look for LIVE GTP Q&A Sessions with a Tax Professional), and a link that allows you to email your tax questions to the GLACIER Support Center.

Tax Information Sessions

Federal Tax Software for Non-Residents

GLACIER Tax Prep is a tax return preparation software program designed primarily for nonresident alien students, scholars, trainees, researchers, and other educational immigration statuses to prepare their U.S. federal income tax return Form 1040NR. GLACIER Tax Prep also prepares Form 8843. Use is free of charge, but is limited to people with University of Michigan/Ann Arbor or University of Michigan/Dearborn uniqnames.

GLACIER Tax Prep Software (U-M/Ann Arbor uniqname and password required)

Nonresidents should not use software (one example is TurboTax but there are many others) designed for resident tax forms. Your form will not be correct and you will then have to submit an amended tax return to the Internal Revenue Service (IRS).

GLACIER Tax Prep FAQs

GLACIER Tax Prep says I need a “No Employment Letter” from University of Michigan. How do I get this letter?

The U-M Payroll Office can provide this letter. To request the letter, email [email protected]

I am using GLACIER Tax Prep but have questions.

Click on the Help link at the top of any GLACIER Tax Prep screen. You will then be able to send a question to the GLACIER Tax Prep Support Center. The Support Center will send a response to the email address in your GLACIER Tax Prep record.

Where should I mail my tax form(s)?

GLACIER Tax Prep will automatically produce a PDF instruction sheet for you. These instructions explain how to assemble and prepare your tax forms and where to mail them.

I graduated last year and am on F-1 Optional Practical Training or J-1 Academic Training. Can I still have access to GLACIER Tax Prep?

Yes, as a U-M/Ann Arbor F-1 OPT student or J-1 student on Academic Training you are still eligible to use GLACIER Tax Prep.

Federal Tax Software for Residents

Residents for tax purposes may be able use free tax preparation software listed on the the U.S. Department of Treasury Internal Revenue Service web site. Other options include purchasing commercial tax software or paying to use commercial tax preparation web sites. Two examples of the many such products available are Turbotax or H&R Block At Home™.

State Tax Software for Nonresidents

Sprintax is online tax software that can prepare your state tax return. Your cost with the U-M discount will be $56.99, which is a $3 discount from the regular fee. Use the link below to use Sprintax with the U-M discount. If you also need to file tax forms for other states, Sprintax can prepare them too for an additional charge.

SPRINTAX Tax Software (U-M/Ann Arbor uniqname and password required)

If you prefer not to use Sprintax, the State of Michigan Department of Treasury offers links to software companies offering tax preparation and e-filing services. Look for “state only” offers and make sure that the non-resident form (Michigan Schedule NR) is available.

State Tax Software for Residents

The tax software you used to prepare your federal (national) tax return form can probably also prepare your state income tax form. If not, the State of Michigan Department of Treasury offers links to software companies offering tax preparation and e-filing services.

Tax Assistance from the United Way

  • Free in person service for people living in Washtenaw County who earned less than $69,000 in 2025
  • Appointment required
  • Probably most useful for tax residents. May not be familiar with nonresident tax returns.

Internet Resources

The information contained in this web site is not a substitute for advice obtained from the Internal Revenue Service or a qualified tax professional.